You might be aware of technical support scams already having taken place around the nation. Our nation is not the only one vulnerable to these types of crimes. Unfortunately, these matters don’t seem to be going away any time soon.
It’s over before you know it. You receive a call from an unknown telephone number, stating the caller is from Microsoft or Apple or any other major technology company, stating your computer is infected and access is needed by the individual to fix your computer. This type of scam occurs more often than we’d like; in fact, almost daily.
So how do you know the technical support caller is authentic? Simple answer: they aren’t. How so? We’ve spoken with the major companies such as Microsoft and Apple, who both told us they’d never contact anyone unsolicited, alerting of intrusions to computers. Why is that? Because the technology to monitor every single computer by these companies is not real. Not only that, but these companies have so many assignments, they wouldn’t have time to go “snooping” through every single computer without the owner’s consent. Not only that, but it would be highly illegal and an invasion of privacy.
What is the best way to deal with these types of calls? Do not budge and do not allow entry to your computer. Simply reporting the telephone number, caller’s name (if given) and the caller’s intentions to the Federal Trade Commission is the best solution as of now. Unfortunately, the Federal Trade Commission has stated that these technical support scam callers will continue to call once they’ve made contact with you. Simply block the number on your device and hope they aren’t smart enough to find another number of yours.
Federal Trade Commission: 1-877-FTC-HELP