Severity level: HIGH
A few months ago, CCRA reported on a cell phone video application named Live.me. When our online investigators started observing the program, we were floored at the amount of online enticement incidents we observed. Not only were the number of underage users high in numbers, but so were the predators.
Today, CCRA was made aware of the cell phone video application named Bigo Live, owned and operated by Bigo Technology, located out of Singapore. At first, it looks cute and innocent with the cartoon dinosaur logo, but when we first logged in, what we spotted made Live.me look like a joke along the lines of “dangerous applications”.
When making our first observations of the broadcasters, not only were we shocked at the large number of underage users from around the world, but in seconds, multiple messages to those users from grown adults, were making requests that should never be made to children. Not only were we appalled over the requests, but the fact of how Bigo Live makes available personal information on these minors as well. Anything can be found on their profiles from IP addresses, phone numbers and cities and states. We knew when spotting this that the danger level for minors was absolutely ridiculous.
Our staff made several attempts to contact Bigo Live support, however, their support team gives out no phone number, no email address and only allows you to contact them via their application’s instant message. We’ll be shocked if we even receive back a response.
Due to the danger level of this application, we strongly suggest that parents check their children’s phones and remove this application as soon as possible. The Bigo Technology group appears to show no interest in the safety of their users, particularly towards minors.