Are Reimbursement Scams the New Thing?

Everyone knows scams have always been an issue, especially since the internet has grown, but now it appears a larger scam has developed.

It starts off with a phone call. An unknown individual will claim to be with a software, computer company, advising that their company is closing down and that software was purchased by you years ago. They’ll inform you that you’ll be receiving a reimbursement of $100 or more, because you didn’t get the total amount of years covered by the warranty. Free money sounds great, but are you really going to get this money? No. In fact, you’ll be paying them. How so?

Once the scammer advises you on the amount you’ll supposedly receive, they’ll ask you for financial information to send you the money. After they claim to have sent the money, they’ll say they accidently sent you too much, or they accidently added an extra zero, making it $1000 instead of $100, and you’ll need to send the difference back. Most of these scammers will ask that you send via wire transfer or by a gift card.

Unfortunately, many are falling victim to this newer scam. If you ever receive a phone call or email, stating you’ll be receiving a refund, be sure to listen to all the details and ensure a reputable company is calling you. Most of the time, companies will not attempt to refund you, even if they’re going out of business.

CCRA Lead Director to Have Record Expunged

Executive Director Matthew Baumgartner is your average adult and entrepreneur, who’s always been in the business of investigations and Internet safety, starting his run in 2008 with merged non-profit, Civilians Against Online Predators. In 2010, Director Baumgartner created a new organization named Teens Against Cyber Crime. A few years later, that name was changed to Cyber Crime Response Agency. Everything seemed to be running smoothly until 2014.

Director Baumgartner has a large skill set, first proving himself in online decoy operations, then eventually creating his speciality in investigations. Director Baumgartner performed an investigation in 2014, to recover a stolen cellular device for a client, who had no success with law enforcement tracking the phone.

During the course of the investigation, in order for Director Baumgartner to locate and recover the device, he did what any investigator would do and contacted the service provider for assistance. As per phone company policy, Director Baumgartner was required to complete a customer release of consent form, which authorized Director Baumgartner to receive the information on the phone. The request was honored and the device was found and returned to it’s rightful owner.

Unfortunately, the document stated “law enforcement”, which Director Baumgartner made aware to the service representative. The received answer to that issue was for Baumgartner to not edit the form or scratch out words, such as law enforcement, even though he suggested and recommended so. The document had been stored away in the proper filing cabinet once the investigation concluded.

Later in 2014, a firefighter supervisor with Director Baumgartner’s local volunteer fire department, observed Baumgartner’s CCRA email signature and was curious to know if the agency had violated any charitable rights. A request to search the property for financial records of guilt was honored, no violations were found, however, the form Baumgartner completed regarding the stolen cellular device was found and picked up as evidence.

It was at that moment that detectives made a decision to charge Director Baumgartner with impersonating a police officer. The case went to court, then to trial, however, the district attorney’s office was unable to find sufficient evidence to find him guilty, which resulted in a plea bargain of “Accelerated rehab disposition”,¬†which stated “Do not violate laws or be arrested for 6 months and your charges will be erased.”

Towards the end of May 2016 and after many months of successful completion of the ARD, Baumgartner’s attorney submitted documentation to all departments involved in the investigation, that they are ordered by court decision to destroy and erase all evidence and documentation of Baumgartner.

CCRA is pleased to report that Director Baumgartner has successfully cleared his name, will no longer have to admit to charges and that all news companies who partnered with the DA’s office, shall remove or edit all negative articles written on Director Baumgartner. The agency will now be able to return to normal and continue all operations as planned.